Tuning.lt - Agile development that provided a needed boost for a scaling-up business
Tuning.lt is one of the most popular car accessory e-shops in Lithuania, operating since 2011. The company stands out for its customer-centric approach, high-quality service, and a wide range of certified exterior modifications, including spoilers, bumpers, lights, and grilles. Tuning.lt has completed over 120,000 orders and developed automated logistics processes that ensure fast and reliable delivery.
The Challenge
Tuning.lt's platform was built using PrestaShop 1.7 but included many custom solutions that complicated its maintenance and scalability:
- The website had numerous non-standard functionalities that prevented efficient maintenance, upgrade possibilities, and performance.
- A non-standard payment system with multiple errors, disrupting payments and deliveries.
- Complex integration with Rivile ERP, requiring unique solutions for data synchronization.
- A need to optimize user experience (UX) and user interface (UI) to increase customer satisfaction and conversions.
- Slow website loading speeds on both desktop and mobile devices.
The Solution
Upon taking over the project, we focused on key system improvements, enabling Tuning.lt to achieve higher efficiency and a better customer experience.
Platform Stabilization and Bug Fixes
- Resolved payment process errors that disrupted payments and deliveries.
- Updated and stabilized the Rivile API integration, enabling successful order and inventory synchronization.
- Simplified and optimized order management to accelerate operations.
- Custom Solutions and Innovations
- Geolocation feature: The system automatically detects the customer's location via their IP address and adjusts the language and currency accordingly.
- Custom delivery and payment methods tailored for local and international markets.
- Redesigned interface: Key website elements (header, footer, menu) were revamped to improve navigation.
- Website speed optimization significantly boosted loading speeds on both mobile and desktop devices.
Collaboration with the Client
- Weekly meetings allowed for swift problem-solving and planning of new improvements.
- The client tested each new version in a staging environment and provided feedback, which guided further adjustments.
- A long-term strategy ensured the platform remained competitive and aligned with customer expectations.
The Result
- Payment, order management, and checkout processes now operate smoothly.
- Website loading speeds significantly improved on both mobile and desktop versions.
- UX/UI improvements increased the conversion rate.
- Automated internal processes reduced error rates and accelerated order processing.
Creating a bespoke B2B Customer experience wasn’t easy, yet we’ve been in the god hands.
“We’re very pleased with our new e-commerce site, www.brasa.lt. Clear product information, convenient filtering and navigation, and the internal customer portal make it easy for clients to find what they need and manage the purchasing process. The team worked professionally throughout and ensured a smooth experience for us.”
Jonas Vilčinskas, CEO Brasa
Technology Stack
- PrestaShop 1.7
- Rivile ERP API integration
- Individually optimized solutions for payment and delivery
- Automated geolocation
- UX/UI optimization
